About – MP Commercial Cleaning

About Us

Our Mission – To be one of the top 5 strategic service partners to industry leading FM’s by 2020.

MP Commercial Cleaning is more than just another cleaning company. We are experts in all types of commercial window cleaning and hard surface applications to low rise and high rise buildings, including those with particular vertical challenges such as atriums, glass roof areas and towers. We are loaded with energy, passion and enthusiasm giving us the edge to efficiently manage and organise over 300 fully trained and engaged commercial cleaning operatives across the UK and Ireland. We are considered as specialists in our field and take pride in our ability to be consistent in delivering a quality nationwide service. The ongoing success of our business is supported by the dedication and diligence of our customer service support and management team. Collectively we continue to deliver a cost effective, quality focused, customer driven, efficient and friendly cleaning service to many of the flagship household names across the UK. MP Commercial Cleaning continue to reinvest in the business in order to be considered as an organisation that is far more than a mainstream commercial cleaning company. It is our aim to be considered as a forward thinking, customer focused and advanced commercial UK cleaning operator.

Performance Management

MP Commercial Cleaning are a forward thinking organisation. We don’t just pride ourselves on the quality of the finished product but on the way we engage and interact with our clients. The ever increasing requirement for operational efficiency and successful client relationship management has prompted our culture for continuous improvement and innovation.

We operate a LEAN business and regularly evaluate and review feedback and comment from our operatives, on-site customers and clients alike. This approach encourages engagement and collaboration at all levels across our organisation. Our feedback and comment platform allows ideas and suggestions for improvements to be documented, considered and if appropriate, introduced across the organisation.

We regularly monitor and benchmark the quality of service provided by our operatives and strategic partners and perform a series of operational checks to ensure business continuity and compliance is maintained.

Continuous Improvement

Our operatives and management team benefit from technology that allows two-way, real time interaction and visibility of specific information appropriate to the allocated job. Text alerts and change requests are supported by mobile device applications that give the operative and the client visibility and interaction at appropriate stages, such as customer contact information, H&S SSRAMS, special requests, equipment needs, defect reporting, quality checks, client sign off, auto invoicing approval and e-mailing of completed documents.